RPL Central® - Our quality assurance statements Skills Recognition

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Quality Assurance Statements

The AQTF/VQF is a set of standards that ensure the quality of training and assessment in Australia. These standards state that all assessments must be judged upon the rules of evidence. The rules are as follows:

Sufficient evidence must be gathered to show consistency in your ability to apply the relevant skill or knowledge across a range of situations or contexts.

Valid evidence shows a direct and clear relationship between the evidence and the competency.

Authentic evidence that can be verified as the person's own work, and has not been copied or taken from the work of others.

Current evidence is up to date and current for the relevant qualification or competency.

RPL Central® ensures that it offers guidance, care and support to all candidates in preparation for their enrolment and assessment of the awarding RTO. It strives to enhance access, widen participation and raise levels of education and achievement.

RPL Central® aims to provide consistently exemplary guidance, support and quality of service to all. It strives and is committed to promoting the highest quality standards of provision across its work through developing and utilising rigorous systems and measurable criteria for ongoing improvement.

The clear priority in all improvement initiatives will be to enrich and enhance the quality of the learners experience and to raise the level of learner performance. RPL Central® will strive to achieve consistency in quality across all service provisions and will continue to set measurable targets to evaluate performance and to learn and adapt according to these.

RPL Central's commitment to quality is epitomised by its five quality assurance statements.

RPL Central® will:

1. Use effective quality assurance methods to establish, review, evaluate and continuously improve the services provided, thus ensuring that the needs of learners are met.

2. Plan and manage the resources of the organisation using appropriate performance indicators to achieve effective and efficient utilisation in support of teaching, training and learning and to provide value for money.

3. Provide systematic staff development to support employees in meeting agreed standards and improving the service provided to learners.

4. Develop a customer-focused culture by involving staff and candidates across RPL Central® in Quality Improvement Projects in order to raise standards for the benefit of clients.

5. Listen to and consult with candidates, clients, staff, the community, strategic partners, professional/government agencies and employers to achieve and maintain the best standards of educational services and support.

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RPL Central® and RPL Wizard® are Registered Trademarks of RPL Central® Pty. Ltd. Online skills recognition and evidence collection is patent protected by RPL Central® and certified by IP Australia. Patent #: 2009100601. All data and content in its current manipulated format is Copyright © 2012 RPL Central® Pty. Ltd. Under no circumstances can this data be downloaded and modified without the prior written consent of RPL Central® Pty. Ltd. *RPL Central® is not an RTO and does not issue certificates on its own to its customers, however it provides RTOs and TAFEs with a free student to enrol, assess and issue Qualifications to its customers. RPL Central® Pty. Ltd is an AVETMISS compliant company. View Sitemap.

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